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SHIPPING & RETURNS

Shipping Policy

At Mesh Mayhem, we offer fast, reliable shipping services throughout Canada and the United States. We understand the importance of receiving your order quickly and safely, so we strive to provide a seamless and efficient delivery process. 

 

Pre-Made Orders will be shipped within 2-3 business days, and customers will be notified via email when the order has been shipped. We offer a variety of delivery options, including Standard Delivery, Express Delivery, and Expedited Delivery. 

Custom orders require extra time to process and prepare for shipment due to their unique nature. Because of this, we want to make sure that our customers understand that estimated shipping times for custom orders may vary. Generally, orders of custom items may take 7-10 business days to process before they can be shipped out. However, please be aware that this time frame may be extended depending on the complexity of the order.  We are committed to making sure that we do our utmost to swiftly fulfill all orders. If you have any questions about our shipping policy for custom items, please do not hesitate to reach out to us. Thank you for your understanding.

  • Standard Delivery: All orders are shipped via Canada Post and usually arrive within 5-7 business days. 

  • Express Delivery: Orders shipped via Express Delivery usually arrive within 2-3 business days. 

  • Expedited Delivery: Orders shipped via Expedited Delivery usually arrive within 1-2 business days. 

 

Shipping fees are calculated based on the weight and size of the package, and delivery fees are non-refundable. 

 

We make every effort to ensure that orders are delivered on time, but please note that we cannot be held responsible for any delays caused by inclement weather or other unexpected circumstances. 

If you have any questions or concerns about your order, please contact us at [contact information].

Return & Exchange Policy

We hope that you are satisfied with your purchase of 3D printed products from our business. If for any reason you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a full refund or exchange.

Returns must be in the original packaging and in the same condition as they were received. 

 

If the product is damaged or defective in any way, please contact us immediately so that we can make arrangements for a replacement or repair.

 

We do not accept returns for custom orders. 

 

We will refund the cost of the product, minus the initial shipping costs, within 14 days of us receiving the item(s). 

 

If you have any questions about our return policy or need assistance with a return, please do not hesitate to contact us.

Thank you for shopping at Mesh Mayhem your support for our small business is greatly appreciated.

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